About Bird- coming soon!

Bird is an electric vehicle company dedicated to bringing affordable, environmentally friendly transportation solutions such as e-scooters and e-bikes to communities across the world. Founded in 2017 by transportation pioneer Travis VanderZanden, Bird’s cleaner, affordable, and on-demand mobility solutions are available in more than 350 cities, primarily across the United States, Canada, Europe, the Middle East, and Australia.

We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates to provide a reliable and affordable transportation option for people who live and work there.

How to hire a Bird e-scooter

1. Download and register on the Bird app: Access download links at https://go.bird.co/.
2. Find a Bird nearby: Use the map in the Bird app to find your closest Bird. Not ready to go just yet? You can also reserve a Bird up to 30 minutes in advance.
3. Put on your helmet: Helmets fitted on Bird e-scooters are free to rent for use during the ride. Follow the prompts in the app to rent the helmet.
4. Hop on and go: To start your ride, scan the Bird’s QR code with your app. Hit the throttle on the right to go and pull the brakes to slow.
5. Park with care: Park your vehicle neatly in an approved parking area—and make sure to keep access ways clear.

Bird Customer Support

We encourage you to use Community Mode to report an issue directly from the Bird app. Simply tap the “!” symbol in the bottom left corner of the service map.

Bird provides 24-hour, 7-day multilingual support. You can contact Bird using the following channels:

• Phone: (03) 4422 4587
• Email: hello@bird.co
• Additional channels: https://www.bird.co/contact-us/
• We encourage riders and other members of the public to provide vehicle-related feedback via Community Mode. Community Mode is available globally to anyone with the Bird app. Simply download the app, and tap on the Community Mode ⚠ icon in the lower right-hand corner.